jutawan internet

Online shopping is the process consumers go through to purchase products or services over the Internet. An online shop, e-shop, e-store, Internet shop, webshop, online store, or virtual store evokes the physical analogy of buying products or services at a bricks-and-mortar retailer or in a shopping mall.

The metaphor of an online catalog is also used, by analogy with mail order catalogs. All types of stores have retail web sites, including those that do and do not also have physical storefronts and paper catalogs.

Logistics

Consumers find a product of interest by visiting the website of the retailer directly, or do a search across many different vendors using a shopping search engine.

Once a particular product has been found on the web site of the seller, most online retailers use shopping cart software to allow the consumer to accumulate multiple items and to adjust quantities, by analogy with filling a physical shopping cart or basket in a conventional store. A "checkout" process follows (continuing the physical-store analogy) in which payment and delivery information is collected, if necessary. Some stores allow consumers to sign up for a permanent online account so that some or all of this information only needs to be entered once. The consumer often receives an e-mail confirmation once the transaction is complete. Less sophisticated stores may rely on consumers to phone or e-mail their orders (though credit card numbers are not accepted by e-mail, for security reasons).

Payment

Online shop commonly use credit card system for making payments, however some systems enable users to create accounts and pay by alternative means, such as:

• Debit card
• Various types of electronic money
• Cash on delivery (C.O.D., offered by very few online stores)
• Cheque
• Wire transfer/delivery on payment
• Postal money order
• PayPal
• Google Checkout
• Reverse SMS billing to mobile phones
• Gift cards
• Direct Debit in some countries

Product delivery

Once a payment has been accepted the goods or services can be delivered in the following ways.

• Download: This is the method often used for digital media products such as software, music, movies, or images.
• Shipping: This is the popular method.The product is shipped to the customer's address.
• Drop shipping: The order is passed to the manufacturer or third-party distributor, who ships the item directly to the consumer, bypassing the retailer's physical location to save time, money, and space.
• In-store pickup: The customer orders online, finds a local store using locator software and picks the product up at the closest store. This is the method often used in the bricks and clicks business model.

Shopping cart systems

• Simple systems allow the offline administration of products and categories. The shop is then generated as HTML files and graphics that can be uploaded to a webspace. These systems do not use an online database.
• A high end solution can be bought or rented as a standalone program or as an addition to an Enterprise resource planning program. It is usually installed on the company's own webserver and may integrate very well into the existing supply chain so that ordering, payment, delivery, accounting and warehousing can be automated to a large extent.
• Other solutions allow the user to register and create an online shop on a portal that hosts multiple shops at the same time.
• open source shopping cart packages include osCommerce and Zen Cart.
• Commercial systems can also be tailored to ones needs so that the shop does not have to be created from scratch. By using a framework already existing, software modules for different functionalities required by a webshop can be adapted and combined.

Information and reviews

Online stores must describe products for sale with text, photos, and multimedia files, whereas in a physical retail store, the actual product and the manufacturer's packaging will be available for direct inspection (which might involve a test drive, fitting, or other experimentation).

Some online stores provide or link to supplemental product information, such as instructions, safety procedures, demonstrations, or manufacturer specifications. Some provide background information, advice, or how-to guides designed to help consumers decide which product to buy.

Store stores even allow customers to comment or rate their items. There are also dedicated review sites that host user reviews for different products.

In a conventional retail store, clerks are generally available to answer questions. Some online stores have real-time chat features, but most rely on e-mail or phone calls to handle customer questions.

New Online Shop Trend

With the emerging of blog technology, most of newbie promoting their product through their blog. Many free blog provider such as Blogger, Blogdrive. Everything is free and u just write and publish your product with picture and price. It is very easy. Check out few blog which selling product: cheapperfume

Auction

Ebay is the most popular auction website beside Amazon. with small of fee , you can sell your product to the world. You can insert picture and also you can buy a store to atrract more people to your product. Beside that, the best thing to do is to find local auction website. In Malaysia, the most famous auction website is Lelong which well known for online shopper. It has the same concept of ebay but it is more Malaysian friendly